Return Damaged Products Hassle-Free with MAXCases

You can request a return by contacting our friendly customer service team or by filling out our RMA (Return Merchandise Authorization) form. Once we receive your request, our team will review the details and may ask for a little extra info, like photos of any defective items or your order receipt.

We can only accept returns for items that are damaged or defective and were purchased from maxcases.com within 30 days of your request. Please note that all returns must be authorized by our customer service team first.

Refunds are issued back to your original payment method and will cover up to the original purchase price of the item. Please note that original shipping costs are non-refundable.

You won’t be responsible for return shipping if our receiving team confirms the product is defective. Otherwise, the cost of returning the item will be your responsibility.

If your order included a free item or gift with purchase, please make sure to return it in new condition with the original packaging.

Only items approved by our customer service team are eligible for return, so make sure to get authorization before sending anything back.

MAXCases stands behind the quality of our products and are committed to your satisfaction. If you receive product that’s damaged or defective, we want to make it right. You can submit an RMA form to request a return.